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When an incident expands ________________________________.

A. all functions of the Command and General Staff are filled and the entire list of elements within each Section
B. functions and positions remain the same throughout the incident regardless of expansion.
C. all functions of the Command and General Staff must be filled.
D. only the functions and positions necessary are filled.


The correct answer is A. all functions of the Command and General Staff are filled and the entire list of elements within each Section.

During an incident, the Incident Command System (ICS) is activated to manage the response. The ICS is a standardized management system used to organize and coordinate emergency response efforts. It is comprised of five major functional areas: Command, Operations, Planning, Logistics, and Finance/Administration.

Within each functional area, there are specific positions that must be filled to ensure a coordinated response. These positions are referred to as the Command and General Staff, and they include:

  • Incident Commander
  • Public Information Officer
  • Safety Officer
  • Liaison Officer
  • Operations Section Chief
  • Planning Section Chief
  • Logistics Section Chief
  • Finance/Administration Section Chief

When an incident expands, additional personnel may be needed to manage the response effectively. In this case, all functions of the Command and General Staff must be filled, along with the entire list of elements within each Section. This ensures that the response is coordinated and all necessary tasks are addressed.

What is an incident?

An incident can be defined as any event that disrupts normal operations and requires a response to prevent or mitigate harm. Incidents can range in severity from minor incidents, such as a power outage, to major incidents, such as a natural disaster or cyber attack.

Incidents can occur in any type of organization, including businesses, governments, non-profits, and educational institutions. They can be caused by a variety of factors, including human error, natural disasters, equipment failure, or malicious activity.

When an incident expands

An incident can expand for a variety of reasons, such as the discovery of new information, an increase in the number of people affected, or a change in the severity of the incident. When an incident expands, it can quickly become overwhelming and difficult to manage.

One of the biggest challenges when an incident expands is the potential for misinformation to spread. As more people become involved, it can become more difficult to control the flow of information. Rumors and speculation can quickly spread, making it difficult to determine the facts and respond effectively.

Preparing for an expanded incident

The key to managing an expanded incident is preparation. Before an incident occurs, it’s important to have a plan in place for how to respond. This plan should include:

A clear chain of command: Identify who will be responsible for making decisions and communicating with stakeholders.

Communication protocols: Establish how information will be shared and who will be responsible for communicating with different stakeholders.

Contingency plans: Develop contingency plans for different scenarios, such as a sudden increase in the number of people affected.

Training: Ensure that all staff are trained in the incident response plan and know their roles and responsibilities.

Managing an expanded incident

When an incident expands, it’s important to act quickly and decisively. Here are some steps you can take to manage an expanded incident effectively:

Communicate early and often: Keep stakeholders informed of what’s happening and what steps are being taken to address the incident. Be transparent about what you know and what you don’t know.

Prioritize your response: Identify what needs to be done first to mitigate the harm caused by the incident.

Mobilize resources: As the incident expands, you may need to call in additional resources, such as outside experts or emergency services.

Coordinate with stakeholders: Work closely with stakeholders, such as law enforcement, regulators, or other organizations that may be affected by the incident.

Monitor the situation: As the incident evolves, monitor the situation closely and be prepared to adjust your response as necessary.

Conduct a post-incident review: After the incident has been resolved, conduct a post-incident review to identify what worked well and what could be improved.


When an incident expands, it can be challenging to manage. However, with the right preparation and response, it’s possible to mitigate the harm caused by the incident and minimize its impact on your organization. By prioritizing communication, mobilizing resources, and working closely with stakeholders, you can effectively manage an expanded incident and emerge stronger on the other side.

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